Hi there,

This is our FAQ section, here we will try and answer any questions you may have. 

As it's a work in progress, new information is always being added, that said you're the one who has to use it, so we welcome any feedback.

Look forward to hearing from you!



Where is my Order?

A fair question. If more time has passed than expected (see below), please send us a request via our contact page, and we’ll look into it for you ASAP.

Most orders usually ship within 2 business days (so if you have ordered on a Friday it sometimes can feel longer because of the weekend)

Then, depending on where you live or have had the order sent to, our courier service will deliver in 2-4 business days for most metro, up to 7-10 business days for more remote areas.

So in total, we ask that you allow 5-10 business days for your order to arrive.